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Course Objectives
Middle Manager
Program Overview
Program Content
Instructors
Welcome to the Middle Manager workshop. Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and they understand how to effectively execute these goals.
It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organizationβs structure or size, it will benefit from employing well-trained middle managers.
Introduction
Module 1
- Introduction to Management
- What is Management?
- What Do Managers Do?
- What Does It Take to Be a Manager?
- Why Does Management Matter?
- Knowledge Check
Module 2
- Ethics and Social Responsibility
- What is Ethical Workplace Behavior?
- What is Unethical Workplace Behavior?
- How to Make Ethical Decisions
- What is Social Responsibility?
- Knowledge Check
Module 3
Managing Information
Why Information Matters
Strategic Importance of Information
Characteristics and Costs of Useful Information
Getting and Sharing Information
Knowledge Check
Module 4
- Decision-Making
- What is Rational Decision-Making
- Steps to Rational Decision-Making
- Limits to Rational Decision-Making
- Improving Rational Decision-Making
- Knowledge Check
Module 5
- Control
- Basics of Control
- The Control Process
- Is Control Necessary or Possible?
- How and What to Control
- Control Methods
- Knowledge Check
Module 6
- Organizational Strategy
- Basics of Organizational Strategy
- Sustainable Competitive Advantage
- Strategy-Making Process
- Corporate, Industry, Firm Level Strategies
- Knowledge Check
Module 7
- Innovation and Change
- Organizational Innovation
- Why Innovation Matters
- Managing Innovation
- Organizational Change
- Managing Change
- Knowledge Check
Module 8
- Organizational Structures and Process
- Departmentalization
- Organizational Authority
- Job Design
- Designing Organizational Process
- Knowledge Check
Module 9
- Managing Teams
- The Good and the Bad of Using Teams
- Types of Teams
- Work Team Characteristics
- Enhancing Work Team Effectiveness
- Knowledge Check
Module 10
- Motivation and Leadership
- Basics of Motivation
- Equity Theory
- Expectancy Theory
- What is Leadership?
- Situational Leadership
- Strategic Leadership
- Knowledge Check
Assessment
Post-Test
Mena Center
Training Programs: 62
Students: 69
Email: s.maiteh@menatech.edu.jo