- Course Objectives
Workplace Violence
Program Overview
Program Content
Instructors
Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.
INTRODUCTION
Module 1
- What Is Workplace Harassment?
- How to Identify
- Costs to Your Business
- The Legal Side of Harassment
- Psychological
- Knowledge Check
Module 2
- Â Â Â Identifying the Bully
- Â Â Â Abusive Workplace Behaviors
- Â Â Â Bullying and Personality Disorders
- Â Â Â Narcissism
- Â Â Â Knowledge Check
Module 3
Module 4
- Â Â Â Â Risk Assessment (I)
- Â Â Â Understanding Anger and Aggression
- Â Â Â Â Defusing & De-escalating Strategies
- Â Â Â Â Communication Skills
- Â Â Â Â Tactical Options
- Â Â Â Â Knowledge Check
Module 5
- Â Â Â Risk Assessment (II)
- Â Â Â Â Identifying the Hazard
- Â Â Â Â Assessing the Risk
- Â Â Â Controlling the Risk
- Â Â Â Â Evaluating & Review
- Â Â Â Knowledge Check
Module 6
- Â Â Â Â Being the Victim
- Â Â Â Â What is Not Considered Bullying
- Â Â Â Â Steps to Take
- Â Â Â Â Knowledge Check
Module 8
-
 Interview Process
-
 Identify a Bully in the Interview Process
-
 Warning SignsÂ
-
 Bullying Scenario
-
 Knowledge Check
Module 9
- Â Investigation ProcessÂ
- Â Advising Your SupervisorÂ
- Â Lodging the ComplaintÂ
- Â Initial ResponseÂ
- Â The InvestigationÂ
- Â The Findings
- Â Review & ClosureÂ
- Â Knowledge Check
Module 10
- Developing a Workplace Harassment Policy
- Scope and PhilosophyÂ
- PrinciplesÂ
- Intent
- OptionsÂ
- Informal Complaint ProcessÂ
- Formal Investigation Process
- Knowledge Check
ASSESSMENT
- Â Post-Test
Mena Center
Training Programs: 62
Students: 69
Email: s.maiteh@menatech.edu.jo
