- Course Objectives
Creative Problem Solving
Program Overview
Program Content
Instructors
Welcome to the Creative Problem Solving workshop. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
Introduction
Module 1
- The Problem Solving Method
- What is a Problem?
- What is Creative Problem Solving?
- What are the Steps in the Creative Solving Process?
- Knowledge Check
Module 2
- Information Gathering
- Understanding Types of Information
- Identifying Key Questions
- Methods of Gathering Information
- Knowledge Check
Module 3
- Problem Definition
- Defining the Problem
- Determining Where the Problem Originated
- Defining the Present State and the Desired State
- Stating and Restating the Problem
- Analyzing the Problem
- Writing the Problem Statement
- Knowledge Check
Module 4
- Preparing for Brainstorming
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
- Knowledge Check
Module 5
- Generating Solutions (I)
- Brainstorming Basics
- Brainwriting and Mind Mapping
- Duncker Diagrams
- Knowledge Check
Module 6
- Generating Solutions (II)
- The Morphological Matrix
- The Six Thinking Hats
- The Blink Method
- Knowledge Check
Module 7
- Analyzing Solutions
- Developing Criteria
- Analyzing Wants and Needs
- Using Cost/Benefit Analysis
- Knowledge Check
Module 8
- Selecting a Solution
- Doing a Final Analysis
- Paired Comparison Analysis
- Analyzing Potential Problems
- Knowledge Check
Module 9
- Planning Your Next Steps
- Identifying Tasks
- Identifying Resources
- Implementing, Evaluating, and Adapting
- Knowledge Check
Module 10
- Recording Lessons Learned
- Planning the Follow-Up Meeting
- Celebrating Successes
- Identifying Improvements
- Knowledge Check
Assessment
- Post-Test
Mena Center
Training Programs: 38
Students: 148
Email: training@mena.edu.sa
