- Course Objectives
Sensivity Training
Program Overview
Program Content
Instructors
Welcome to the Sensitivity Training in the workplace workshop. Sensitivity training is crucial in creating a workplace that is an inclusive and safe place for all to work.
This workshop will introduce you to your company’s responsibility for promoting sensitivity in the workplace, and will examine the benefits garnered company-wide from this training. You will also explore the steps that should be taken when non-compliance becomes an issue.
INTRODUCTION
Module 3
Module 6
- Age
- Employer ResponsibilityÂ
- HR and Best Practices
- Elephant in the RoomÂ
- Overcoming StereotypesÂ
- Knowledge Check
Module 7
- Disabilities
- Employer ResponsibilitiesÂ
- HR and Best PracticesÂ
- Elephant in the Room
- Overcoming StereotypesÂ
- Knowledge Check
Module 8
- ReligionÂ
- Employer ResponsibilitiesÂ
- HR and Best PracticesÂ
- Elephant in the RoomÂ
- Overcoming StereotypesÂ
- Knowledge Check
Module 9
- Handling Complaints (I)Â
- Develop ProcessÂ
- Publish ProcessÂ
- Train EmployeesÂ
- Assess the Effectiveness of the ProcessÂ
- Knowledge Check
Module 10
- Handling Complaints (II)Â
- Gather Information from the Complainant
- Evaluate the Credibility of the ComplaintÂ
- Interview Those InvolvedÂ
- Take Action Against the OffenderÂ
- Knowledge Check
ASSESSMENT
- Â Post Test
Mena Center
Training Programs: 62
Students: 69
Email: s.maiteh@menatech.edu.jo
