- Course Objectives
Coaching And Mentoring
Program Overview
Program Content
Instructors
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
This workshop focuses on how to better coach your employees toward a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and by creating strategic goals.
An easy-to-understand coaching model taught in this workshop will guide you through the coaching process. Prepare yourself to change a few things about yourself in order to coach your employees toward better performance.
Introduction
Module 1
- Defining Coaching and Mentoring
- What is Coaching?
- What is Mentoring?
- Introducing the G.R.O.W. Model
- Knowledge Check
Module 2
- Setting Goals
- Goals in the Context of GROW
- Identifying Appropriate Goal Areas
- Setting SMART Goals
- Knowledge Check
Module 3
- Understanding the Realities
- Getting a Picture of Where You Are
- Identifying Obstacles
- Exploring the Past
- Knowledge Check
Module 4
- Developing Options
- Identifying Paths
- Choosing Your Final Approach
- Structuring a Plan
- Knowledge Check
Module 5
- Wrapping it All Up
- Creating the Final Plan
- Identifying the First Step
- Getting Motivated
- Knowledge Check
Module 6
- The Importance of Trust
- What is Trust?
- Trust and Coaching
- Building Trust
- Knowledge Check
Module 7
- Providing Feedback
- The Feedback Sandwich
- Providing Constructive Criticism
- Encouraging Growth and Development
- Knowledge Check
Module 8
- Overcoming Roadblocks
- Common Obstacles
- Re-evaluating Goals
- Focusing on Progress
- Knowledge Check
Module 9
- Reaching the End
- How to Know When You’ve Achieved Success
- Transitioning the Coachee
- Wrapping it All Up
- Knowledge Check
Module 10
- How Mentoring Differs from Coaching
- The Basic Differences
- Blending the Two Models
- Adapting the GROW Model for Mentoring
- Focusing on the Relationship
- Knowledge Check
Assessment
- Post-Test
Mena Center
Training Programs: 62
Students: 69
Email: s.maiteh@menatech.edu.jo