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Course Objectives
Performance Management
Program Overview
Program Content
Instructors
Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. Rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.
Introduction
Module 1
- The Basics (I)
- What is Performance Management?
- How Does Performance Management Work?
- Tools
- Case Study
- Knowledge Check
Module 2
- The Basics (II)
- Three Phase Process
- Assessments
- Performance Reviews
- Knowledge Check
Module 3
- Goal Setting
- SMART Goal Setting
- Specific Goals
- Measurable Goals
- Attainable Goals
- Realistic Goals
- Timely Goals
- Monitoring Results
- Knowledge Check
Module 4
- Establishing Performance Goals
- Strategic Planning
- Job Analysis
- Setting Goals
- Motivation
- Knowledge Check
Module 5
- 360-degree Feedback
- What is 360-degree Feedback?
- Vs. Traditional Performance Reviews
- The Components
- Knowledge Check
Module 6
- Competency Assessments
- Competency Assessment Defined
- Implementation
- Final Destination
- Knowledge Check
Module 7
- Kolb's Learning Cycle
- Experience
- Observation
- Conceptualization
- Experimentation
- Knowledge Check
Module 8
- Motivation
- Key Factors
- The Motivation Organization
- Identifying Personal Motivators
- Evaluating and Adapting
- Knowledge Check
Module 9
- The Performance Journal
- Record Goals and Accomplishments
- Linking With Your Employees or Managers
- Implementing a Performance Coach
- Keeping Track
- Knowledge Check
Module 10
- Creating a Performance Plan
- Goals
- Desired Results
- Prioritization
- Measure
- Evaluation
- Knowledge Check
Assessment
Post Test
Mena Center
Training Programs: 62
Students: 69
Email: s.maiteh@menatech.edu.jo
